Privacy Policy

01Information collected

Information is collected only when you choose to submit it through one of the forms on this website.

• Contact details: name, organisation, phone number and email address
• Packaging details: business type, product required, quantities, delivery location and specification
• Project details: location, type, approximate size, budget range and description
• Tender details: organisation, project particulars, references and closing dates
• Recruitment details: experience, salary expectations, notice period and CV
• Files you choose to attach, such as brand artwork and logos, drawings, BOQs, site photographs and certificates

02How information is used

Submitted information is used to respond to your enquiry, prepare a quotation or tender submission, or assess an application for employment. It is not used for marketing lists and is not sold.

Brand artwork submitted for a packaging enquiry is used only to prepare and produce your order. It is not reused for another customer and is not published as an example of Dulsom's work without your written permission.

03Attachments and documents

Files submitted through this website are delivered to Dulsom as email attachments. They are not published, are not stored in a publicly accessible location and are not given a public web address. Tender documents and drawings are treated as confidential and are circulated only to personnel preparing a response.

04Retention

Enquiry and tender correspondence is retained for as long as needed to respond, and thereafter for the period required for contractual and statutory records. Recruitment information is retained for consideration against current and upcoming vacancies. You may request deletion at any time.

05Sharing

Information is not shared with third parties except where necessary to deliver the service you have asked for, or where required by law. Email delivery for this website is handled by a transactional email provider acting on Dulsom's instructions.

06Your rights

You may ask what information Dulsom holds about you, ask for it to be corrected, or ask for it to be deleted. Requests should be sent to info@dulsom.com and will be actioned within a reasonable period.

07Contact

Questions about this policy can be sent to info@dulsom.com. The registered office address will be listed here once published.